Testimonials for DryZone Basement Systems

Ryan conducted the annual maintenance today and I couldn't me more satisfied. He provided great information on sump pump and things to look for during rainy seasons that could problematic.  Additionally, he did an exceptional job with removing the temporary tapped ice guard (that had the water back flow issue),  and rebuilt a permanent ice guard that looks very professional. He also redirected the discharge towards the drywell that's located in front of my street to allow better water discharge away from the house that significantly reduced the water pooling in my yard.  Please pass on to your supervisor the outstanding work by Ryan today and how appreciative I am for his professionalism and problem solving skills to correct the issue I had with the ice guard.  Regards, Romel

Thanks for doing a terrific job! Crew was hard working and professional. Salesman was very informative and professional.

Neil was very good salesman. Installation crew was very nice and did the job well. System made sense with the extra pump.

Incredible! Very careful not to damage foundation plantings, polite, thorough, called before arrival and were on time. They took pictures of the completed work with our camera as we requested. As promised, another crew member who was tall and thin came in a few days to reach a corner the other guys couldn't.

100% professional service and work from start to finish. No more smell from the damp crawl space, the floors are warmer. Our furnace runs less frequently and shuts off quicker. Jay was great. Explained every step of the process and the materials that would be used. Our crawl space is only 18" high, but he didn't hesitate to squeeze in to take 'before pictures' and to be sure the crew could reach every corner. He came the first day to make sure the crew was on time. The installation crew was Incredible! Very careful not to damage foundation plantings, polite, thorough, called before arrival and were on time. They took pictures of the completed work with our camera as we requested. As promised, another crew member who was tall and thin came in a few days to reach a corner the other guys couldn't.

An excellent team led by Ricky communicated clearly and met expectations. Dan took control to schedule exceeding expectations.

Ricky and his crew were amazing. I was told the job would take 2 days; they managed to finish in one day and my basement looked beautiful (sump pump, dehumidifier, waterproofing and installation of drainage and foaming). I cannot say enough about this very professional company from Joe the representative to Ricky the crew chief. I chose DryZone because they were willing to come on a weekend to assess the property

Good morning.   Jonathan Costa, Senior Foreman, and his team enlarged an existing sump, installed a sump liner, and replaced two older Zoeller pumps with new Zoller pumps.  A SaniDry Sedona humidifier was also put in place and drained to sump.   This is the second sump pump installation by Dry Zone at this property.  The earlier installation included a complete perimeter drain in a separate basement area.   Mr. Costa was knowledgeable, courteous, professional and, in all respects, a good representative for your company.  The work was done in a competent manner by Mr. Costa and two other persons.  Cleanup was excellent.  Care was taken to protect hardwood floors crossed to access inside basement door (no outside access).   Very satisfied with work done by DryZone during this installation, as well as previous installation.   It should be noted that DryZone is somewhat more expensive than other contractors who do this type of work.  However, I have been satisfied thus far that the premium price is justified.   Albert S

Excellent, excellent, excellent! Clean up was great!

Excellent installation crew. Andy, salesman, was thorough and knowledgeable. Quality product - clearly communicated. Best price. Crew was great, efficient and cleaned up. They didn't take any shortcuts.

I am very impressed and satisfied with your crew of workers. They did a very good job and are very hard workers. I felt secure with your system and the lifetime warranty.

I was a little hesitant to move forward with the project due to the cost and work that needed to be done. After working with Jay/Dan and the crew, I'm extremely pleased we moved forward. The basement looks great and we're excited to start the finishing process.

Highly professional, quick and clean.

The work was done promptly and neatly in one day. We are very happy with the job!

Your salesman was very good. Your price was better than two other estimates. I am very satisfied with your services, my basement is now humidity free!!