Don’t Leave It To Chance, Schedule Your Annual Maintenance today!

Let the experts at DryZone Basement Systems find the problems before the problems find you. Your basement waterproofing system and sump pump play vital roles in your home by preventing basement flooding from groundwater seepage or heavy rain. Scheduling annual maintenance ensures that your system is always performing properly and helps you avoid any unexpected emergencies.

Sump pumps are made of many moving mechanical parts, therefore even the highest quality sump pumps, such as the ones we use, can fail over time. Also as time goes by dirt and sediment build-up in your sump pump liner can also cause pump failure. When this happens your basement or crawl space can become flooded, which is the last thing any homeowner wants to deal with!

To avoid this DryZone Basement Systems encourages you to schedule annual maintenance for your basement waterproofing system and sump pump.  When we come out to service your system we perform the following services:

• Test Your Sump Pump Operation (float switch, check valve, and impeller)
• Clean Your Sump Pump of Silt and Sediment
• Replace Sump Pump Batteries (Including WaterWatch® alarm)
• Check the Discharge Line
• Maintain Your Crawl Space Liner
• Inspect Basement or Crawl Space For Any Problems and Suggest Upgrades
• Service Your Dehumidifier

Emergency Service

If you find your basement or crawl space flooded due to sump pump failure or problems with the battery backup system, please call 800-292-1447 and follow the prompts to get connected to our 24/7 Emergency Service department. Please note that Emergency Service fees apply for all emergency service work.

Some signs of an emergency include, but are not limited to:

• WaterWatch® Alarm Sounding Continuously
• Sump Pump Running Continuously During Dry Weather
• Flooding in Basement or Crawl Space
• UltraSump® Battery Backup Alarm Sounding

Our emergency service is able to assist with pump replacements, battery backup issues, and alarm sounding. Our Emergency Services include:

• Primary and Secondary Pump Replacement
• UltraSump® Charger, DC pump, and Powerpack Backup Replacement

The best way to avoid having to call for emergency service it to schedule annual maintenance to make sure your system remains functional when the big rains do come. Schedule your annual maintenance above and keep that peace of mind that your waterproofing system is always performing well.

All warranty work must be scheduled and performed during regular business hours. Emergency rates do apply for all service performed after business hours. An additional charge applies for holiday visits. No emergency service is done between the hours of 6am and 8am on Monday through Friday as we already have our normal work scheduled so please call in after 8am to request same day service.