Job review from in Milford, MA 01757 on 02/03/22

Overall Rating:

5  out of 5
Our Overall Service

From start to finish 100% professional 100% done right. Rick my system design specialist is so knowledgeable and put me at ease with every question I had. He was extremely thorough. The team doing the work was amazing and did a perfect job. Hands down I made the right decision with your company.

Call Representative

Very helpful when I called with questions. They answered quickly and listened and answered every question.

Sales Process

Rick gets 10 stars! He knows so much and he was very patient with me as I was trying to understand it all. I’m the end I feel very educated about my situation, the job layout, what was happening and when and what my options were. He even laid out the pros and cons so I could make good decisions. He was so thorough and even the design plans were very complete. He made the whole experience so much better for me. Rick is really a gem.

Our Installation Crew

Again here this team gets a 10 from me. They were outstanding. It’s completely scary to have your basement ripped apart down through the floor but they assured me it would be amazing when they were done. And it is. They cleaned everything and the work is really top notch. They work hard and do a really nice finish.

The Cleanup Process

Completely amazing. Floors are finished and look great. Pump and dehumidifier is clean and looks terrific.

What made you choose our company:

When I was researching I didn’t find one bad review for your company. People from nearby towns had nothing but good things to say. That gave me confidence in choosing this company. I wanted to be able to trust good work as well as future maintenance. I feel that confidence in DryZone. Also Rick gave me that support I needed in making difficult decisions. His knowledge was amazing and I appreciated him. I wanted to have the complete picture and solution and I felt I was going to get that with DryZone. I can’t thank this team and company enough. I am a customer for life.

BBB
Bridgewater Business Association
HB&RACC
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